Responsible Gambling

Betting is for entertainment and pleasure. The moment it is no longer fun, take a break, and only ever bet money you can afford to lose.

How do you start self-exclusion

Use the Responsible Gambling link in our footer. It takes you to the exclusion page.

The process begins with a 24-hour cooldown on your account. You must accept that cooldown by e-mail. When it ends, a follow-up e-mail will offer further self-exclusion timeframes for you to choose from.

What changes during exclusion

By starting self-exclusion, you agree that you will not open another account, make or attempt to make a deposit, or place a wager with Rainbet. Self-exclusion is voluntary. We hold no liability for losses during the exclusion period.

The exclusion is strict. Once it starts, it cannot be reversed under any circumstances.

Permanent account closure through this process is available only through Customer Support after the 90-day exclusion period has ended.

If your account is blocked because you breached the responsible-gambling rules, we will process the withdrawal of any remaining balance. You cannot claim rewards after the block. The account will be permanently closed.

Who is old enough to bet

You must be over 18 to use Rainbet. If the law where you bet sets a higher minimum age, that higher age applies to you.

If we suspect that you are currently under the applicable age, were under that age when you placed a bet, or acted for an under-age person, your account will be suspended and locked. You will not be able to place another bet or make a withdrawal while we investigate.

When our investigation confirms under-age betting, all winnings in the account or due to be credited will be retained. Any winnings gained while under age must be paid back to us on demand. If payment is not made, we will seek to recover the related costs.