Rainbet Privacy

Your account depends on information that identifies you and lets us communicate with you. The details described here are limited to those used for registration, verification, account access and communications.

Information you give us

When you register, you must provide accurate contact information and a valid registered e-mail address. Keep those details current so that account notices and changes to our terms can reach you. We may ask for additional personal information, including your name and surname, to confirm your identity and financial worthiness.

For an identity check we may ask to see a government-issued photo ID, for example your passport, national ID card or driving licence. We may also ask for a selfie holding the ID and a recent bank statement or utility bill showing your name and address. A verification call or further documents may be requested before a withdrawal or at another point during your relationship with us.

Checks using other sources

We may use third-party information providers when we consider this necessary to confirm your identity or financial worthiness. If we obtain additional personal information from a third-party source, we will tell you what data was obtained.

Our anti-money laundering and sanctions controls include Elliptic, which screens wallets and monitors blockchain transactions.

E-mail and account notices

We identify you and communicate with you through your registered e-mail address. Notices may be sent there or posted through our services. Written communications under the terms are in English and use the registered e-mail address linked to your account.

We may send e-mails about betting information, promotional offers and other Rainbet information. You can opt out of promotional e-mails at any time by asking Customer Support.

Protect your access

Keep your password confidential and do not disclose it. Tell us immediately if your password, registered e-mail address or account information has been discovered or misused. We may ask for more information or documents to verify your identity, and we will immediately suspend the account once we know about the incident.

Age requirement

You must be over 18, or over the higher legal age for gambling that applies where you bet. If we suspect under-age use, the account will be suspended and locked while we investigate. Winnings from under-age betting will be retained and must be paid back to us on demand.